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Support Service Agreements

Stop spending your "free" time resolving unnecessary I.T. problems!

We specialize in offering excellent value support service agreements designed to suit your requirements and business solutions.

Our Services include full-time remote access and on-site I.T. Support and Maintenance Contracts. This is the main focus of our business as we are first and foremost a support company.

We offer Service Contracts to Home User, Micro, Medium and Large Enterprise Companies.

Outsource your support to us today! Please contact us for more information.
sla_image1.jpg
100%

Support Service Agreements

Stop spending your "free" time resolving unnecessary I.T. problems!

We specialize in offering excellent value support service agreements designed to suit your requirements and business solutions.

Our Services include full-time remote access and on-site I.T. Support and Maintenance Contracts. This is the main focus of our business as we are first and foremost a support company.

We offer Service Contracts to Home User, Micro, Medium and Large Enterprise Companies.

Outsource your support to us today! Please contact us for more information.

Choose your plan with your required options below - compare products

  • Full Featured PSA
  • Device Maintenance
  • Managed IT Services
  • Internet Management
  • LAN Management
  • Virus Def Updates
  • Windows Updates
  • Service Pack Upgrades
  • Telephonic Support*
  • Remote Support*
  • Access to Helpdesk
  • E-Mail Setup / Support
  • Discounted Pricing
  • Event Monitoring
  • Asset Management \ Audits
  • Software Licensing \ Audits
  • Server Management / Support***
  • On-Site Support*
  • On-Site Backups**
  • Off-Site Backups**
  • Cloud Backups per device
  • Bitdefender Endpoint Licence
  • Monthly Meetings
  • Domain/DNS Management
  • After hours Support

Basic

R180
12 Months

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included

Standard

R240
12 Months

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included

Professional

R310
12 Months

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes

Custom

RCustom
12 Months

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes

Choose your plan with your required options below - compare products

  • Full Featured PSA
  • Device Maintenance
  • Managed IT Services
  • Internet Management
  • LAN Management
  • Virus Def Updates
  • Windows Updates
  • Service Pack Upgrades
  • Telephonic Support*
  • Remote Support*
  • Access to Helpdesk
  • E-Mail Setup / Support
  • Discounted Pricing
  • Event Monitoring
  • Asset Management \ Audits
  • Software Licensing \ Audits
  • Server Management / Support***
  • On-Site Backups**
  • Off-Site Backups**
  • Cloud Backups per device
  • Bitdefender Endpoint Licence
  • Monthly Meetings
  • Domain/DNS Management
  • After hours Support

Basic

R180
12 Months

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included

Choose your plan with your required options below - compare products

  • Full Featured PSA
  • Device Maintenance
  • Managed IT Services
  • Internet Management
  • LAN Management
  • Virus Def Updates
  • Windows Updates
  • Service Pack Upgrades
  • Telephonic Support*
  • Remote Support*
  • Access to Helpdesk
  • E-Mail Setup / Support
  • Discounted Pricing
  • Event Monitoring
  • Asset Management \ Audits
  • Software Licensing \ Audits
  • Server Management / Support***
  • On-Site Backups**
  • Off-Site Backups**
  • Cloud Backups per device
  • Bitdefender Endpoint Licence
  • Monthly Meetings
  • Domain/DNS Management
  • After hours Support

Standard

R240
12 Months

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included
  • Not Included

Choose your plan with your required options below - compare products

  • Full Featured PSA
  • Device Maintenance
  • Managed IT Services
  • Internet Management
  • LAN Management
  • Virus Def Updates
  • Windows Updates
  • Service Pack Upgrades
  • Telephonic Support*
  • Remote Support*
  • Access to Helpdesk
  • E-Mail Setup / Support
  • Discounted Pricing
  • Event Monitoring
  • Asset Management \ Audits
  • Software Licensing \ Audits
  • Server Management / Support***
  • On-Site Backups**
  • Off-Site Backups**
  • Cloud Backups per device
  • Bitdefender Endpoint Licence
  • Monthly Meetings
  • Domain/DNS Management
  • After hours Support

Professional

R310
12 Months

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes

Choose your plan with your required options below - compare products

  • Full Featured PSA
  • Device Maintenance
  • Managed IT Services
  • Internet Management
  • LAN Management
  • Virus Def Updates
  • Windows Updates
  • Service Pack Upgrades
  • Telephonic Support*
  • Remote Support*
  • Access to Helpdesk
  • E-Mail Setup / Support
  • Discounted Pricing
  • Event Monitoring
  • Asset Management \ Audits
  • Software Licensing \ Audits
  • Server Management / Support***
  • On-Site Backups**
  • Off-Site Backups**
  • Cloud Backups per device
  • Bitdefender Endpoint Licence
  • Monthly Meetings
  • Domain/DNS Management
  • After hours Support

Custom

RCustom
12 Months

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
* Subject to requirements per customer, will be quoted for accordingly.
** Subject to adequate solutions in place to perform functions required, will be quoted for accordingly.
*** Subject to applications in use and service required, will be quoted for accordingly.

Thank you.

Get Quality Affordable IT Support, Choose Flashtech!

Professional I.T Engineers and Technicians are waiting to assist you get the best our of your I.T. Infrastructure. We offer managed Service Level Agreements including Asset Management, Remote Support, On-Site Support, Repairs and Maintenance for your Business. Get rid of your worries and leave the support up to us. contact us today.

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CUSTOMERS WHO CHOOSE US

Come visit us

We are based in Pretoria East, we service Pretoria, Centurion, Midrand, JHB, Akasia and Surrounding Areas.

MONDAY - FRIDAY
08:00 - 17:00
SATURDAY - SUNDAY
By Appointment Only
GIVE US A CALL
+27 (012) 804 4684

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