Business I.T. Support
Whether you’re an SME owner or a manager, we offer the IT support you need for your company or business. We offer a broad array of services, which will help you to maintain and support your IT systems on a day-to-day basis.
Cost Effective Options
We offer excellent rates and very affordable business support options, we strive to find the best maintenance solution at affordable rates, you will never find any hidden expenses or costs.
Fast Efficient Quality Support
Our experienced support team will always go out of there way to ensure we give you the best support and assistance in keeping your business up and running, we will give you the results you need in a fast, efficient and super-friendly solution.
Qualified Support Teams
All our technicians are highly qualified and trained for the job. We keep up with the times and spend continous time learning the latest solutions and systems to keep your business running with the latest tech available.
Simple Efficient Solutions
We try our best to offer a no-nonsense approach or style to our tech support, we will keep you in the loop in laymans terms and offer understandable consulting options and ideas as best for your business.
Maintenance Support Contract Options below:
We manage your IT Hardware & Software using top quality RMM IT Management Solutions, Remote Support Software and Helpdesk systems making us very efficient at offering the best support available, see from the options below.
Our Basic SLA
Per Device Per Month
R180/mo
- Full Featured PSA
- Device Maintenance
- Managed IT Services
- Internet Management
- LAN Management
- Virus Def Updates
- Windows Updates
- Service Pack Upgrades
- Telephonic Support*
- Remote Support*
- Access to Helpdesk
- E-Mail Setup / Support
- Discounted Pricing
Most Common, Best Value
Standard SLA
Per Device Per Month
R250/mo
- Full Featured PSA
- Device Maintenance
- Managed IT Services
- Internet Management
- LAN Management
- Virus Def Updates
- Windows Updates
- Service Pack Upgrades
- Telephonic Support*
- Remote Support*
- Access to Helpdesk
- E-Mail Setup / Support
- Discounted Pricing
- Event Monitoring
- Asset Management \ Audits
- Software Licensing \ Audits
- Server Management / Support***
- On-Site Support*
- SLA Pricing subject to a min 5 devices, or R350pm for less than 5*
Professional SLA
Per Device Per Month
R310/mo
- Full Featured PSA
- Device Maintenance
- Managed IT Services
- Internet Management
- LAN Management
- Virus Def Updates
- Windows Updates
- Service Pack Upgrades
- Telephonic Support*
- Remote Support*
- Access to Helpdesk
- E-Mail Setup / Support
- Discounted Pricing
- Event Monitoring
- Asset Management \ Audits
- Software Licensing \ Audits
- Server Management / Support***
- On-Site Support*
- On-Site Backups**
- Off-Site Backups**
- Cloud Backups per device
- Bitdefender Endpoint Licence
- Monthly Meetings
- Domain/DNS Management
- After hours Support
Custom SLA
Per Device Per Month
RTBA/mo
- Full Featured PSA
- Device Maintenance
- Managed IT Services
- Internet Management
- LAN Management
- Virus Def Updates
- Windows Updates
- Service Pack Upgrades
- Telephonic Support*
- Remote Support*
- Access to Helpdesk
- E-Mail Setup / Support
- Discounted Pricing
- Event Monitoring
- Asset Management \ Audits
- Software Licensing \ Audits
- Server Management / Support***
- On-Site Support*
- On-Site Backups**
- Off-Site Backups**
- Cloud Backups per device
- Bitdefender Endpoint Licence
- Monthly Meetings
- Domain/DNS Management
- After hours Support
- Telephonic Support* - Limited to Office Hours on Basic & Standard
- Remote Support - Limited to Office Hours on Basic & Standard & Limited to amount of hours on Basic
- Server Management & Support - Subject to Server specifications and software installed
- On-Site Support - Subject to requirements of customer
- On-Site Backups - Subject to Hardware and Backup solutions in place
- Off-Site Backups - Subject to various requirements
